Troubleshooting your Mobile service

Find all the troubleshooting solutions to your mobile phone issues, whether they are technical or usage problems.

Frequently asked questions

Call me back

Mobile services and apps

Troubleshoot problems with Voicemail, calls, text messages, and apps.

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Mobile phone

Learn how to solve the technical problems you may encounter with your mobile phone.

Instructions

User Guide and support for your mobile devices

Understand all the features of your mobile device thanks to our support info and user guides.

  1. Find the search bar Recherche at the top of the page.
  2. Enter Support followed by your device model.

Use your mobile phone to its full potential

Access the user guide associated with your mobile phone and discover our support information for better using your device.

Enter Support followed by your device model in the search bar at the top of the page and select the User Guide and Support link corresponding to your model.

Have more questions?

Contact us

Get fast, real-time service by chat or by phone.

Contact us

Ask the Community

Ask your questions on our forum and see what solutions other users have found.

Ask the Community

Find a store

Visit us in-store for friendly in-person support.

Find a store